Careers with Digital Shadows

If you are interested in joining one of the security industry’s fastest growing companies, please see the open opportunities below.  

+

Accounting Manager

Location: San Francisco, CA

Digital Shadows is seeking an Accounting Manager to lay the foundation for our next phase of growth. You will manage operational accounting tasks and support management reporting while creating & implementing new processes, systems and mindset to enable scaling up in a rapidly evolving environment. This is a formative and exciting time at Digital Shadows as we have doubled in size over the past year and require increased visibility, controls and accountability for continued balanced growth. This is a very hands-on and impactful role, where your technical expertise and business acumen will complement and partner with the UK-based Finance Manager and other members of the Finance & Administration team. You will interact regularly with other stakeholders and executives and report to the CFO.

Responsibilities

The Accounting Manager will be responsible for the following:

  • Manage global monthly Financial Close process including variance analyses
  • Daily US accounting operations
  • Develop & implement new accounting policies, procedures and financial controls
  • Assist in preparation of management reports and board schedules
  • Support Revenue Recognition policy enhancements and oversight
  • Manage annual audit and ongoing relationship with audit firm
  • Owner and champion for future ERP implementation (mid-2018)
  • Support foreign entity accounting needs and external relationships
  • Assist in due diligence reviews
  • Manage Tax strategy assisted by external tax firm

Details

+

Head of Production Service

Location: Canary Wharf, London

We are looking to set up a team to manage the running of our production service and making sure we are always ahead of the curve to meet customer demands. As Head of Production Service you will build up and own a team of engineers and analysts to run our Production Service function and provide world class support for the SearchLight™ service.

We are looking for an experienced individual to come on board to set up and run our Production Service department. Key challenges include:

  • Taking ownership and improving our collection platform by liaising with clients, intelligence analysts, and our developers in order to ensure that our system continues to collect information in a timely manner, from the right places, and that it satisfies client requirements.
  • Monitoring and improving the efficiency and accuracy of our system through both configuration and capability changes and enhancements.
  • Ensuring a great client experience by tracking our SLAs and working closely with our Customer Success team to understand how the system can best meet our clients needs.
  • Moving our service to a 24x7 support model

We want someone who is excited to take on this challenge and who will relish having the scope to make all the decisions about how this department is set up and how it shall function. As Head of Production Service you will hold the responsibility for the ongoing direction, maintenance, and coordination of our collection and configuration.

Although we require management experience, we believe the right person for this role should also be technical and capable of performing the role of any individual reporting to you. The successful candidate will have a meticulous attention to detail becoming an expert in our system and its capabilities, as they’ll be responsible for mission critical functions.

Details

+

Senior Java Developer

Location: Canary Wharf, London

All areas of the software platform are expanding in capability and complexity as the company grows and our development team is involved in the full software development lifecycle, from concept and design to implementation and testing. Our agile development sprints produce substantial new functionality every 3 weeks and we have regular hack days which allow our developers to explore innovative ideas and technologies.

We are looking for a Senior Java Developer with experience in building high-performance, scalable commercial applications. You will be a key member of a talented software development team and be primarily responsible for Java application development though the role will involve all aspects of product development and engineering and have scope to influence the product roadmap, technology choices, architecture and much more.

Responsibilities

  • Collaborate across teams to define, design, and ship new features
  • Architect and design robust, scalable and secure software
  • Write well structured, testable, efficient code
  • Work with and integrate external tools, libraries, data sources and API’s
  • Discover, evaluate, and implement new technologies
  • Continually increase the quality of the application through bug fixing and other improvements
  • Contribute in all phases of the software development lifecycle
  • Contribute ideas and innovations to the product roadmap

Details

+

Product Owner

Responsible for managing the full SDLC including tactical prioritization and functional design, the Product Manager will liaise between marketing, service delivery and our engineering teams to define, deliver and roll out new features within our innovative, market leading product. Developing the right product capability is pivotal as we grow our product and our business.

With excellent communication skills, meticulous attention to detail and the ability to work to tight deadlines the successful candidate will have some experience in a similar position and have a passion for solving client’s challenges through innovative products. The ideal candidate has hands on experience defining, documenting and delivering product features in an agile software development environment against a complex technical stack. They must be self-motivated and comfortable in the dynamic atmosphere of a start-up with a rapidly expanding customer base and fast developing priorities.

This role will involve:

  • Creating user stories based on strategic and tactical requirements for our development cycle
  • Managing the product backlog and single view of priorities
  • Owning, planning and monitoring the transition of new features into production to ensure that they are rolled out and used appropriately
  • Aligning internal and external stakeholders on required features
  • Functional and user interface design for feature development
  • Co-ordination of dependencies and planning between development and service delivery
  • Product feature documentation, prioritisation and clarifications of stories during development cycle
  • Provide timely support and communication for live issues on the platform

Details

+

Client Success Manager

Location: Dallas, TX

We have amazing clients and a premier product, as a Client Success Manager you play a vital role in customer relationships, retention and optimization. The Client Success team ensures our clients are as successful as possible in using Digital Shadows SearchLight™. This role is an integration of technology, marketing, sales, professional services, training and support.

A successful applicant for the Client Success Manager role must have prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention. Proven ability to drive continuous value of our product and familiarity working with clients of all sizes. Applicants must have impeccable written and verbal communication skills, as well as being detail oriented and possess strong analytical skills. Our internal team is just as important as our clients. You must be a strong team player but still a self-starter and thrive in a multi-tasking environment and adjust to priorities on the fly.

Please apply if you’re driven: No one needs to push you to excel; it’s just who you are. Eager to learn, adapt and perfect your work; you seek out help and put it to good use. You want to help and serve our customers: They win, so you win. We’re ambitious for our people, not just our company. We set bold goals and nurture exceptional talent. But we have fun too and look for the right attitude and potential. This spirit of commitment is what binds us together.

The role will report to our Global Head of Client Success.

Details

+

Security Analyst

Location: Dallas, TX

The applicant will have significant experience in a prior threat intelligence analysis / operations capability and will play a key part in all phases of the Digital Shadows intelligence life cycle, but with a predominant focus within technical research and analysis.

Job Duties:

The Intelligence Specialist Security Intelligence (SecInt) role is primarily responsible for:

  • Assisting day to day technical cyber threat investigations.
  • Assisting in writing technical cyber threat details in RFI and other intelligence products under tight deadlines for customers.
  • Cyber threat intelligence research including developing new intelligence techniques.
  • Development of cyber threat frameworks and models to meet clients’ needs.
  • Training, education and awareness of technical cyber security.
  • Monitoring and responding to ad-hoc cyber security queries form Intelligence teams.
  • Attending conferences/public speaking events as necessary

The position does call for considerable flexibility, however, and you will be required to undertake such additional or other duties as necessary to meet the needs of the business.

Above all else, you should be comfortable working in a fast moving technical environment, producing robust and rapid technical cyber threat analysis and assessments in support of both the customer and organisation’s needs.

The role will report to Director, Intelligence.

Details

+

Sales & Marketing Database Administrator - US

Location: San Francisco, CA

The Sales & Marketing Database Administrator will support the health and efficiency of Marketing and Sales Operations. This individual will be responsible for maintaining the quality and completeness of CRM and Marketing Automation data; will work cross-departments to support the governance and implementation of change management for Sales and Marketing technology; will support marketing campaign execution; and will maintain underlying data for customer lifecycle metrics.

Core Responsibilities:

  • Develop and implement a holistic CRM data management strategy, including routine data hygiene and normalization.
  • Coordinate with Marketing and Sales Operations to manage and communicate change requests.
  • Assist with lead list cleansing and importing to use in Marketing campaigns.
  • Use best-in-class Marketing Automation Platform to build distribution lists, landing pages, emails, and other assets for marketing campaigns where needed.
  • Collaborate with key stakeholders in Sales, Marketing, Service and Operations to confirm CRM data accuracy.

Details

+

Sales & Marketing Database Administrator - London

Location: London, England

The Sales & Marketing Database Administrator will support the health and efficiency of Marketing and Sales Operations. This individual will be responsible for maintaining the quality and completeness of CRM and Marketing Automation data; will work cross-departments to support the governance and implementation of change management for Sales and Marketing technology; will support marketing campaign execution; and will maintain underlying data for customer lifecycle metrics.

Core Responsibilities:

  • Develop and implement a holistic CRM data management strategy, including routine data hygiene and normalization.
  • Coordinate with Marketing and Sales Operations to manage and communicate change requests.
  • Assist with lead list cleansing and importing to use in Marketing campaigns.
  • Use best-in-class Marketing Automation Platform to build distribution lists, landing pages, emails, and other assets for marketing campaigns where needed.
  • Collaborate with key stakeholders in Sales, Marketing, Service and Operations to confirm CRM data accuracy.

Details

+

Solutions Architect

Location: Dallas, TX

Digital Shadows is seeking to add an experienced Solutions Architect to our fast-paced team. This individual will be responsible for establishing and maintaining technical integrations with third party companies. The Solutions Architect will work across the organization partnering with Sales, Marketing, Product Management, Engineering, Client Success and the Intelligence team. This role will report directly to the VP of Strategy. The ideal candidate has hands on experience building out integrations across a partner ecosystem. The candidate must be able to work independently and who is comfortable working in a highly dynamic start-up atmosphere with a rapidly expanding customer base and fast developing priorities. This is a hands-on role that includes strategy, but focuses on execution.

Job Duties:

  • Working with Business Development and Strategy team colleagues to establish and execute upon Digital Shadows’ partnership and alliances strategies
  • Managing technical partner relationships; acting as a technical point of contact between external partners and internal colleagues
  • Architect integrations between Digital Shadows and technical partners
  • Collaborate with internal and external development team to scope and deliver integrations
  • Developing internal facing collateral for Sales, Sales Engineering, Trials, and Operations team colleagues
  • Developing customer facing collateral that communicates how to operationalize integrations
  • Developing partner facing collateral that clearly communicates Digital Shadows capabilities, data model and proposed integration value propositions
  • Presenting integration related content at partner events and conferences

Details